Products

Products

Learn about the entire suite of Brightwell products.
Request a demo
ReadyRemit
Enable global payments
Arden
Protect against fraud
Navigator
Pay global workers
ATM
On-ship cash access
BW_Latitude_Mark_Color
Latitude
Send global disbursements
Industries

Industries

Learn about some of the industries we enable with innovative solutions.
Get started
Airlines
B2B
Banks
Credit Unions
Fintechs
Hospitality & Travel
Maritime
NGOs
Company

Company

Learn about who we are and where we’re going.
Join us
About
Who we are
Leadership
Who drives our mission
Careers
Come work with us
Culture
What we believe in
Media
Brightwell's Making News
Insights

Insights

Discover how Brightwell accelerates global payments
Blog
Latest posts
Resources
Whitepapers, videos, and guides
Get started
dropdown menu
Crew Portal
Navigator resources
Contact us

Simplified global payroll for the maritime industry

Watch the video
Crew Portal
mobile phone showing Navigator screen with recent transactions

Empowered workers. Streamlined operations.

Enable the power of international payments at sea

Simplify payroll and empower your workforce with seamless international payments. Navigator eliminates the complexity of maritime payroll, offering crew secure access and flexible tools to manage their finances.

The maritime industry is evolving, with fleets expanding and a growing workforce ready to set sail. However, one challenge remains constant: delivering secure, on-time payroll to crew across the globe. For over 20 years, Navigator by Brightwell has been a trusted partner, helping cruise lines and commercial shipping groups tackle this challenge while empowering their crew with greater financial independence.

Navigator provides crew members with access to a prepaid card and the Navigator mobile app, enabling them to spend and send money securely and effortlessly worldwide. With a variety of options at their fingertips, crew members have the freedom to choose the best way to send money home.

Maximize global impact with our extensive partner network

Visa - partner logoMastercard - partner logoMoneyGram - partner logoConvera - partner logoWestern Union - partner logo

Revolutionizing maritime payroll by combining simplicity, security, and financial empowerment

Navigator replaces outdated cash systems to pay crew efficiently while providing secure tools to manage wages, send money home, and support their families—all through personalized prepaid Visa® or Mastercard® cards and the Navigator app. Simplifying payroll, fostering financial independence, and transforming lives with enhanced security and 24/7/365 support.

Program highlights
Multi-currency programs provide flexibility to pay your global workers
Personalized Visa® and Mastercard® prepaid card options available
Enhanced security with FaceCheck and multi-factor authentication options
Educational tools, including videos and printed materials for crew
Virtual terminal for cash payments as an alternative to ATMs
Support available 24 hours a day, 7 days a week, 365 days a year
On-site card printers for immediate replacements
Companion cards for family members
Card lock/unlock capabilities and dedicated staff monitoring transactions 24/7/365

Personalized implementation

Fast, expert implementations tailored to fit your needs

At Brightwell, we make implementation a breeze. Our expert team works closely with you to develop a tailored project roadmap that aligns with your unique needs and internal processes. Whether onboarding is conducted in-person, virtually, or through a hybrid model, we ensure a seamless experience for you and your crew.

Trusted by leading maritime companies

logo for Carnivallogo for Norwegian Cruise Linelogo for Princesslogo for Virgin Voyageslogo for Holland America Linelogo for Costalogo for Sea Chefs

Seamless cross-border payments

Crew can choose the best option for their needs, whether it’s a bank account, debit card, cash pickup, or mobile wallet.

Enhanced security

Navigator’s advanced security features, including FaceCheck, provide peace of mind by replacing traditional passwords with a quick 2-second video selfie, ensuring only the rightful account holder can access funds. With 24/7 transaction monitoring and robust fraud prevention tools baked into the program, Navigator delivers unmatched protection.

Cost-effective operations

Navigator reduces the operational challenges of managing payroll on ships, helping your organization save time and money.

logo for CLIA

Proud supporter of the Cruise Lines International Association (CLIA)

Through this affiliation, we strengthen our role as a trusted partner in providing innovative payroll and financial solutions for maritime professionals.

What our clients say

"The Brightwell team truly values its customer relationships. They continuously invest in their product and strive to provide exceptional customer service."
– Jeremy Schiller,
CFO, Carnival Cruise Line

Expand your global footprint

Global access for your crew to get money where it needs to go

195+
User countries
290k
Cash-out locations
11B
Cards and bank accounts
90%+
Of the world’s population
160
Currencies

Vast delivery options to serve your customer’s needs

Cash pickup

Bank account

Push to card

Mobile wallet

Ready to get started?

Book a demo with our team and dive into how Brightwell's innovative solutions can transform your cross-border payment experience.

Products
ReadyRemit®
Latitude
Navigator
Arden®
ATM
Industries
Airlines
B2B
Banks
Credit Unions
Fintechs
Hospitality & Travel
Maritime
NGOs
Company
About
Careers
Leadership
Media
Culture
Insights
Resources
Blog
Contact
sales@brightwell.com
4401 Northside Pkwy NW #560
‍Atlanta, GA 30327
+1 404 855 2462
Client portals
Navigator Crew Portal
Latitude client portal
ReadyRemit client portal
Facebook iconInstagram iconLinkedIn iconX icon
Privacy policyTerms of use
© 2025 Brightwell Payments, Inc. All rights reserved.
Brightwell Visa® Prepaid Cards are issued by The Bancorp Bank, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. and can be used everywhere Visa debit cards are accepted.
Brightwell Mastercard® Prepaid Cards are issued by The Bancorp Bank N.A., Member FDIC, pursuant to license by Mastercard International Incorporated and may be used everywhere Mastercard is accepted.
Brightwell is a technology provider and not a bank or other regulated financial institution.
All regulated international transfer services associated with Brightwell are provided by The Bancorp Bank, N.A. Terms and conditions apply.