When flights are canceled, luggage goes missing, and passengers are inconvenienced, a seamless and simple reimbursement process is integral to recovering the customer’s experience. This infographic provides a glimpse into some of the key benefits an embedded digital payment solution can offer airlines, including:

• A significant boost in customer satisfaction rates, even when they have been inconvenienced.
• An increase in profitability by delivering exceptional customer service.
• Improved operational efficiencies, reducing the frustration for customer support, reservations and service recovery teams tasked with handling refunds and claims payouts.

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