Virgin Voyages is transforming its refund process with Latitude
Virgin Latitude Case Study Video
Discover how Virgin Voyages, one of our esteemed cruise clients, has revolutionized their passenger refund processes with our B2C payment solution, Latitude. In this video, Virgin's Senior Manager of Onboard Operations Accounting, Andre Eduwardo, and Brightwell's COO, John Markendorf, share Virgin’s journey from cumbersome physical checks to seamless digital reimbursements that took their reputation for exceptional customer service to the next level.
![Brightwell’s video case study about Virgin Voyages and the B2C digital payment solution, Latitude.](https://cdn.prod.website-files.com/62444bf894a350549a04f01c/668423939c586ad30ab936b5_Latitude_Virgin_Voyages.jpg)
![Brightwell’s video case study about Virgin Voyages and the B2C digital payment solution, Latitude.](https://cdn.prod.website-files.com/62444bf894a350549a04f01c/668423939c586ad30ab936b5_Latitude_Virgin_Voyages.jpg)
Discover how Virgin Voyages, one of our esteemed cruise clients, has revolutionized their passenger refund processes with our B2C payment solution, Latitude. In this video, Virgin's Senior Manager of Onboard Operations Accounting, Andre Eduwardo, and Brightwell's COO, John Markendorf, share Virgin’s journey from cumbersome physical checks to seamless digital reimbursements that took their reputation for exceptional customer service to the next level.